About me: My name is Andy Wahl I am an independent watchmaker and own this business.I am in no way affiliated with any of the watch brands listed on my Web Site. The advantage to this is flexibility and experience. I repair ALL watch brands and I have thousands of hours of experience repairing everything from Rolex to Timex and all brands between and beyond. I will be happy to supply references.
My mission statement:I promise to be honest and professional doing business with you. All repairs are handled by me and repaired to the same standards as I put into my own watches that I collect and wear. I take a great amount of pride in my work. Watch repair is not only a job for me but it is a passionate hobby as well. I will provide you with the best possible service and make SURE that your receive the best quality and value for your money.
Payment: Arrangements are made in the form major credit cards, checks or money order. Payment is expected to arrive while your watch is in the shop before the watch is sent back repaired. Please make checks paid available to Andrew Wahl.
Warranty: If your repair includes an overhaul or a new movement you receive a 12 month warranty on the running and timekeeping. If a problem arises with your watch during the warranty period simply return the watch to me and it will be repaired at no charge. If it has been rusted or abused, such as dropped the warranty may be void. When we enter into a verbal agreement of your watch repair, at that point I buy parts and my time is invested in the watch and for this reason I do not offer any refunds on any repairs. I am more than happy to repair your watch if needed and is under warranty at no charge.
If you decide to take your watch to any other jeweler during the warranty period and they open the case this voids your warranty.
You are only responsible for shipping cost in the case you send the watch back to me during the 12 month warranty term. I will then pay return shipping when the watch is repaired and returned to you.
Part jobs are repairs that do no require service to the internal movement. Part jobs include new crystal, stem & crown, new battery, etc. There is no warranty on running or timekeeping if the repair only required a "part job" repair. If you have a problem with running or timekeeping after a "part job" I will certainly work with you on the repair costs.
Member AWCI: AWCI is a not-for-profit trade association of watch & clock makers and trades people dedicated to the advancement of horology. The Institute provides extensive educational and technical services for its members and referral services for the general public.
As always, If you have any questions please feel free to call me at 513-347-0153 or 877-821991 or send me an email at firstname.lastname@example.org I will be happy to help you i any way that I can.