All Estimates are FREE and responded to within a few hours, probably sooner. For the fastest response to your watch repair question or watch repair estimate please send an email. Emails are looked at periodically several times during the day, as the email screen is left open all day to see. I do not answer the phone in the middle of a repair to assure the quality of all repairs. Therefore you are more likely to get a quicker response via email. Voicemails are checked morning, noon and night.